NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW INFORMATION ABOUT YOU AND YOUR TREATMENT MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
TruHealing Cincinnati is required by law to maintain the privacy and confidentiality of your health information and to provide you with notice of its legal duties and privacy practices with respect to your health information. Please also respect the privacy of others you encounter in
TruHealing Cincinnati collects health information about you and stores it in an electronic health record. This is your medical record. The medical record is the property of TruHealing Cincinnati, but the information in the medical record belongs to you. The Health Insurance Portability and Accountability Act (HIPAA) requires TruHealing Cincinnati to maintain the privacy of your medical record. HIPAA generally requires that any uses or disclosures of information in your medical record be limited to the minimum necessary for the purposes of the uses or disclosures. HIPAA also provides you certain rights with respect to the information in your medical record, which are described below.
Information relating to your treatment at TruHealing Cincinnati may also be protected by federal regulations specific to drug and alcohol treatment, known as 42 CFR Part 2. These regulations protect the confidentiality of information relating to the identity, diagnosis, prognosis, or treatment of any patient in a drug or alcohol treatment programTruHealing Cincinnati may not disclose records relating to your treatment without your written consent, except in narrowly limited circumstances.
How We May Use and Disclose Information
- For Treatment: We may use your health information to provide you with medical treatment or services.
- For Payment: We may use and disclose your health information to obtain payment for services provided.
- For Health Care Operations: We may use and disclose health information to evaluate the quality of care, assess staff performance, and improve our programs.
- For Appointments and Services: We may contact you with appointment reminders, treatment alternatives, or other health-related services that may be of interest to you.
- For Others Involved in Your Care: With your permission, we may share information with a family member, friend, or other designated person involved in your care or payment.
- As Required by Law: We may disclose information when required by federal, state, or local law.
- For Public Health and Oversight: We may disclose information to health authorities for purposes such as disease control, audits, or compliance monitoring.
- Emergencies and Crimes: We may disclose information without consent in life-threatening medical emergencies or to report crimes on facility premises.
- Other Uses: Any other uses or disclosures will only occur with your written authorization.
SMS/Text Message Consent
By providing your mobile phone number, you authorize TruHealing Cincinnati to contact you by SMS/text message for purposes such as:
- Appointment reminders
- Scheduling updates
- Treatment-related information
- Important administrative notices
You understand that:
- Your consent to receive SMS/text messages is voluntary.
- Message and data rates may apply depending on your mobile carrier.
- Your phone number will not be shared with any third party for SMS/text purposes.
- You may opt out of receiving SMS/text messages at any time by replying “STOP” or notifying TruHealing Cincinnati in writing.
Your Rights Regarding Your Health Information
You have the right to:
- Request a copy of this Notice of Privacy Practices.
- Access and request a copy of your treatment record (reasonable copying fees may apply).
- Request amendments to health information you believe is incorrect or incomplete.
- Request restrictions on certain uses or disclosures (though we are not required to agree).
- Request confidential communications by alternative means or at alternative locations.
- Receive an accounting of disclosures made during a specified period (up to 6 years), except for those related to treatment, payment, or operations.
- Revoke a previously given consent in writing, except to the extent we have already acted on it.
Changes to this Notice
TruHealing Cincinnati reserves the right to amend this Notice of Privacy Practices at any time and to make the new provisions effective for all information that it maintains, including information created or received before the amendment. We will provide you with a copy of any revised Notice upon request.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with:
TruHealing Cincinnati
7820 Redsky Drive
Cincinatti, Ohio, 45249
(513) 653-1233
You may also submit a complaint directly to the:
U.S. Department of Health and Human Services
Office of Civil Rights
200 Independence Avenue, SW, Room 509F, HHH Building
Washington, DC 20201
You will not be penalized for filing a complaint.
